| Issue ID | 1310591 |
| Internal NHTSA # | 10897279 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C350 |
| Model Year | 2008 |
| File date | 12/08/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2008 mercedes-benz c350. The contact attempted to start the vehicle, but the ignition failed to turn over and start. A warning indicator to remove the key appeared. In addition, the steering wheel failed and would not turn. The vehicle was towed to an independent dealer where it was diagnosed that the electrical steering lock mechanism needed to be replaced. The manufacturer was made aware of the failure, but declined to file a complaint until the vehicle was diagnosed by a dealer. The failure mileage was approximately 77,000. Updated 10/04/16*lj the consumer stated the old parts and repair receipt are available. Updated 10/13/16.*jb |
| Vehicle Mileage at Failure | 77000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | SAN JOSE, CA |
| VIN pattern | WDDGF56XX8FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/05/08 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MERCEDES -BENZ |
| Dealer's telephone number | 408-983-5220 |
| Dealer's city | SAN JOSE |
| Dealer's state code | CA |
| Dealer's ZIP code | 95129 |